Work side by side with our team of experts and benefit from CoolLED’s world renowned OEM technology.
The Amora Series streamlines the product development process, and below you can watch our Core Technology team explain how.
Our experts will also walk you through every stage of the process as we work together:
Long-term success starts with understanding your needs early, so the first step is to determine:
- Your technical requirement and whether it aligns with what CoolLED is able to offer.
- Commercial requirements.
- Project timescales.
Once we make a commitment, we deliver on all levels and in line with our consistently positive customer feedback and metrics such as on-time delivery record of 99%.
After presenting you with a solution outline in terms of performance, likely costs and timeline, we then undergo solution development.
- Paper-based evaluation can be misleading. Drawing from our off-the-shelf product range allows us to quickly prototype and test this initial proposal to establish baselines around performance such as irradiance and control speeds.
- We will work with you to tweak and tune the solution, so it aligns with your feedback.
This ensures we are working with you at every stage when it comes to your requirements, and therefore working towards the same goals.
Progressing into a successful long-term collaboration involves agreeing additional factors such as delivery volumes and compliance requirements. CoolLED is known for its market-leading support and warranty, and all solutions include:
- Three years fully comprehensive warranty.
- Swap out of faulty units rather than repair in first year.
- Support/warranty management via our ISO 9001:2015 validated support team.
As technology advances, we can also address future evolution of the custom light source in line with your product lifecycles.
What Our Clients Say
CoolLED has provided Aurox with an OEM version of the popular and versatile pE-300ultra that mechanically, optically and electronically integrates with Aurox’s new Unity. The powerful pE-300ultra Light Source sits directly inside the casing of Unity and enables full control of intensity and switching from within Unity’s software. CoolLED is a valued partner in our supply chain, providing excellent levels of service and support at all stages. We have developed a high degree of trust and a seamless working relationship.
We needed a branded offering to package with our range of microscopy cameras. CoolLED has worked with us to deliver a solution which is simple to demonstrate and sell while complementing our own market leading products. They have also worked with our purchasing, logistics and support teams to ensure a quality experience for us and most importantly, our customers.
We received a CoolLED Illumination System prototype which was integrated and tested over February 2017. The first microscope with a CoolLED Illumination System was sold just later that year. In addition to meeting technical specifications, CoolLED was very quick to react to changes in our situation and provide appropriate solutions.
Andor has worked with CoolLED to transition multiple product lines to the use of LED illumination in place of older technologies. This allows us to take advantage of new levels of illumination stability and synchronised device control to enhance our products in a competitive market place. As well as meeting stringent worldwide compliance needs, CoolLED has also been extremely reactive to our specific needs when it comes to optimisation of their solution to our hardware and therefore target applications.
Medipan has used CoolLED LED Illumination Systems for many years. The ability to control the excitation intensity of our assays for sample analysis has been crucial for the successful performance of our Aklides system. Instant on/off control through our system software means that illumination is fully integrated with the product. CoolLED has worked closely with Medipan as we have developed our products to ensure compatibility and performance. A responsive helpful supplier allows our scientists and engineers to focus on our core capabilities when developing products for the life sciences.